Frequently Asked Questions

General

Do I need to install software on my computer?

No, you don't have to install anything on your computer, zimenu is accessible from any browser on any device.

Do my customers need to install an application to access my menu?

No, the customer simply needs to scan the QR Code to access your menu. The menu will then be displayed directly on their smartphone.

When can my customers start using my menu?

Right away! As soon as you have activated your account, anybody can scan your QR code to use your menu.

Why is your solution better than a scanned PDF menu?

There are endless reasons, but to name a few : for customers, PDF menus aren't engaging and are very frustrating to use. To update them it also takes you a lot of time. Whereas with zimenu, your customers have a stunning menu that is easy to read, and you have a powerful tool at your fingertips, that you can use to add photos, promotions, translations etc...

How do the translations work?

We have created a very simple system that allows you to translate your menu in different languages for no extra fee. You can translate your menu yourself with or without the help of the automated google translator.

Pricing : pay what you can

Can I try zimenu for free?

Of course! Registration and access to the menu creation interface are completely free. Then you can activate your account, with our 'pay what you can' model, to let your customers use your menu.

Why did you choose this pricing model?

We wanted to offer a service that anybody, regardless of their financial situation, could use to help them adapt to the current pandemic and grow their business.

What price is fair for the service you are offering?

Based on the market and the quality of our service, we believe that a fair price would be $25 per month.

Can I change the price after activating my account?

Yes of course! You can update your monthly price at any time.

If I pay a lower price, do I have less features?

No. When you activate your account, regardless of the price you selected, you will have access to all our features.

Are there any hidden fees?

No! Your monthly subscription includes everything we have to offer.

Is there a minimum price?

As a business, you know, that there are expenses that cannot be avoided. So there is a bare minimum price of $2 per month. But to be clear, our pricing model is also based on honesty and mutual help, and if everyone chooses the bare minimum, it won't be sustainable in the long term

What payment options do you accept?

We are using the safest payment methods on the market with Stripe. You can pay with VISA, Mastercard, American Express.

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